Visit our sister site

Refund Policy

šŸ•ļø Redford, Rosehill & Great Redford Caravan Parks – Booking & Payment Terms

šŸ” Permanent Static Caravans

  • A non-refundable pitch holding fee is required in October to secure your pitch for the upcoming season.
  • The remaining balance of park fees is due by the beginning of January.
  • Any applicable refunds will be processed in accordance with your Licence Agreement.

🚐 Long Stay Touring Pitches

  • A non-refundable pitch holding fee is payable in October to reserve your pitch.
  • The balance of park fees must be paid by the beginning of January.
  • Refunds, where applicable, will be issued in line with your Licence Agreement.

šŸ–ļø Static Holiday Home Bookings

  • A non-refundable deposit is required at the time of booking.
  • The balance must be paid in full by the due date.
  • Cancellations made more than 8 weeks before arrival may be eligible for a refund of the balance (excluding the deposit).
  • Cancellations within 8 weeks of arrival are non-refundable, except in exceptional circumstances at the park’s discretion.

⛺ Short Stay Touring & Tent Holidays

  • A non-refundable deposit is required at the time of booking.
  • The balance must be paid in full by the due date.
  • Cancellations made more than 8 weeks before arrival may be eligible for a refund of the balance (excluding the deposit).
  • Cancellations within 8 weeks of arrival are non-refundable, except in exceptional circumstances at the park’s discretion.

šŸ›’ Purchasing a Static Caravan

  • You are entitled to a 14-day cooling-off period from the date of invoice.
  • During this time, you may cancel your purchase and receive a refund of your deposit, minus any administration or processing fees.
  • After the 14-day period, the deposit becomes non-refundable.